So as we all know, my car is in need of a new radiator and fan. This should NOT be a huge problem and according to the mechanic I spoke with on Monday, it wasn’t. I’ll have the part Wednesday, bring it in in the morning, we’ll have it done. I figured Yay! I can still go home for a few days, or Spawn and I can just work in the house, paint a book case, do up some laundry, unpack, head the State Park across the state line, visit and climb a lighthouse. We’re good to go.
Not hardly.
Dropped the car off yesterday morning as we were requested. it was hunky dory, the lady behind the desk said she’d call in a few hours when it was done. We walked down the road about a mile to the local Mickey Dee’s. Their Wifi sucks and you don’t want to know what eating there does to my blood sugar.
She didn’t call.
And didn’t call.
I called after lunch and was told, we’ve got the car with the hood up. I’ll let you know.
at 4 PM (remember, I dropped the car off at 8 AM) she calls and says – the part didn’t come on our afternoon truck.
What? I was told you HAD it….
no. Maybe it will come in tomorrow.
We had to walk a mile back – 87 degrees and pollen, folks I do NOT feel well, and she has now copped an attitude. I told her to call me when the part came in as we wasted a day and she responded – I have a better idea, why don’t you call us?
I let the mechanic know I didn’t appreciate it and HE needed to call me when the part came in.
I’ve wasted my entire week over a radiator. I’m this close to calling Toyota, allowing them to give me a loaner and getting a FRICKING LOAN to have that radiator put in. 1150.00 for a radiator, can you believe it???
And oh you know Yelp! is going to hear from me.
Cow.
That really sucks! What a BITCH! And there was me thinking attitudes to service were so much better in the USA… Maybe they just used to be… 😁
Well you would think so. I’m sure the mechanics are good, it’s just their receptionist is a witch. It’s okay. I’ll call today a 3:30 to see if the part came in. If not, I’ll be calling again. I need to have this fixed by the time I return to work next week. I would HATE to have to get a loan to fix it at Toyota, but at least it would get fixed.
They should have told you to call back in the afternoon after sending you on your way with the car. Atrocious customer service and unfortunately it’s becoming more common.
No, they should have told me they would call me when the part came in. I’m worried I’ll call this afternoon only to be told they cancelled the order.
That would have been better. I wish I could fix it for you. 🙂
Well I called. The part came in at 3 PM today. Tomorrow it will get fixed. Spawn and I have decided that Saturday, he and I are going to over the state line to a close by state park that has a lighthouse. We’ve not been lighthouse climbing in years.
That sounds fun. Take lots of pictures.
Oh man! They’d better give you a discount or something for all they put you through!
Won’t happen. I wouldn’t be surprised if they tear up something or try to tell me something ELSE is wrong. If so, I STILL won’t go there to have it repaired. It’s there now, I’m at Burger King and when I get home, I’ll rip them a new one on Yelp.
FIngers crossed it will all at least end well!
omg… mechanics and plumbers.. they exploit the fact that we are at their mercy 😦 But what a which! Surely she knows people don’t need their services for fun, what does it cost her to be decent and polite, as it is part of her job anyway?
Sorry you’re having to put up with her on top of the broken car 😦
Lighthouse sounds lovely! Looking forward to the pics! x
Pics are up, twice! LOL!
The car is repaired – yay. Still need to deal with the 02 sensor. Meh.
just realised, i am an OCD reader, can’t skip a thing, always reading from the oldest i caught up with to the newest 🙂
as long as that sensor doesn’t make the car stop it will hold on, fingers x